Privacy Policy

Last updated November 8th, 2021

General Information

Expo is committed to protecting the privacy and security of the information we collect and to being transparent about the ways in which we collect and process your information. This statement (the “Privacy Policy”) sets forth our policies and practices for handling the information we collect from or about you. It applies to the websites and online services that we operate and that link to this Privacy Policy (the “Services”).

Collection of Information

We collect the following categories of information when you use our Services (including when our mobile applications run on your device):

  • Information you provide directly to us:
    • Contact Information, like name and email address.
    • Sign-In Information, including your username, password, and site registrations.
    • Profile Information and Survey Responses, including feedback, company name, website, location, bio, GitHub or Twitter usernames, and survey responses.
    • Transaction and Billing Data, including your bank account and payment card details (credit card number, expiration date, and credit card security code, where needed to complete a transaction) and billing address.
    • Commercial information, including records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
    • When end-users use apps made with Expo, we may collect the end-users’ push tokens, if you are utilizing Expo's push notification service.
    • Correspondence you send to us, such as emails.
  • Information we collect automatically. We collect internet, or other electronic network activity information automatically from the devices and browsers that you use, including your IP address, browser type and operating system (including mobile device information, if applicable), errors, performance metrics, and webpage and app interactions. We also collect usage and performance statistics from Expo projects.

We also receive the categories of information described above from other sources, including from users of our Services and third-party services and organizations. For example, if you access any social media or similar services through the Services to login or to share information about your experience on our Services with others, we may collect information from these third-party services. Without this information, we are not able to provide you with all the requested services, and any differences in services are related to your information. We may aggregate or de-identify the information described above. Aggregated or de-identified data is not subject to this Privacy Policy.

Use of Information and Purpose of Data Processing

We use and otherwise process each of the categories of information identified above for the following business purposes:

Purpose/ActivityEEA/UK Lawful Basis for Processing, Including Basis of Legitimate Interest
To provide you with the products, services, and information that you request from us; to manage accounts, including identification and authentication; and to manage our relationship with you, including contacting you and notifying you about changes to our terms or privacy policy.(a) Performance of a contract with you
(b) Necessity to comply with a legal obligation
(c) Necessity for our legitimate interests (for example, to keep our records updated).
To improve our Services and to ensure that content is presented in the most relevant and effective manner for you and for your device; to administer our Services, including troubleshooting, data analytics, testing, research, statistical and survey purposes; to keep our Services, business and users safe and secure; to comply with applicable laws and regulations; and to protect or exercise our legal rights or defend against legal claims.(a) Necessity to comply with a legal obligation
(b) Necessity for our legitimate interests (for running and protecting our business; for provision of administration and IT services; for network security and to prevent cybercrime and fraud; to study how people use our Services, to develop the Services, to keep our Services updated and relevant, to grow our business and to inform our communications strategy).

Where legally required and we have no other valid legal basis to process your information, we will obtain consent, which may subsequently be withdrawn at any time by contacting us. Withdrawing consent does not affect the lawfulness of processing based on consent before it is withdrawn.

Where we need to collect information by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may cancel a product or service you have with us.

Disclosure of Information

We are committed to maintaining your trust, and we want you to understand when and with whom we may share the information we collect.

  • Authorized third-party vendors and service providers: We send the information you provide directly to us, the information we collect automatically, and the information we collect from other sources to services that process data for us for business purposes related to providing products or services you’ve requested (such as payment processing, analytics, error logging, customer interactions, and data processing and storage).
  • Business transfers: We may transfer any of the information we collect about you if Expo is acquired by or merged with another company, in connection with a substantial corporate transaction (e.g. asset sale, initial public offering, or in the unlikely event of bankruptcy).
  • Legal purposes: We may disclose any of the information we collect to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims or government inquiries, and to protect and defend the rights, interests, safety, and security of Expo, our affiliates, users, or the public (including responding to illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or violations of our Terms of Service).
  • Consent: We may share any of the information we collect for any other purposes disclosed to you at the time we collect the information or pursuant to your consent.

If you access third-party services -- such as social media services -- through the Services, these third-party services may be able to collect information about you, including information about your activity on the Services, and they may notify your connections on the third-party services about your use of the Site, in accordance with their own privacy policies.

If you choose to engage in public activities on the Services, you should be aware that any information you share there can be read, collected, or used by other users of these areas. You should use caution in disclosing information while participating in these areas. We are not responsible for the information you choose to submit in these public areas.

Expo does not sell your information to third parties. Expo does permit third parties to collect the information described above through our Service and discloses such information with third parties for business purposes as described in this Privacy Policy. The information practices of these third parties are not covered by this Privacy Policy.

Cookies

When you use our Services, we use cookies. A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive.

These are used on our Services:

  • Essential cookies. These cookies enable you to use our Services. These cookies are essential to enable you to browse our Services and use certain features. Disabling them may prevent you from using certain parts of the Services. Without these cookies, certain services cannot be provided. These cookies also help keep our Services safe and secure. For example: these cookies keep you logged into your Expo account.
  • Performance cookies. These cookies collect information about how you use our Services such as which pages you visit regularly, which device and/or website you come from, and any error messages that appeared during your use of the Services. These cookies are used to provide you with a high-quality experience by doing things such as tracking page load, site response times, and error messages.
  • Do-Not-Track Signals and Similar Mechanisms. Some mobile and web browsers transmit "do-not-track" signals. Modern browsers have removed this feature and we don’t take action in response to them.
  • Personal Information Collected Through Cookies. We use the personal information collected through cookies for the purposes specified above (including in the Section “Use of Information and Purpose of Data Processing”). For those cookies where we ask for your consent to deploy them, we also rely on consent as the legal basis for processing personal information collected through those cookies. We use a cookie to store your session so you stay logged in when you visit our website, but do not use permanent cookies.

Please read the next Section (“Your Rights and Choices”) for information on how to manage cookies.

Your Rights and Choices

Although Expo owns the code, databases, and all rights to the Expo platform and services, you retain all rights to your data, you may be entitled, in accordance with applicable law, to request access to, rectification, erasure, and portability of your information or more information about our information practices. Requests should be directed to secure@expo.dev. These requests should come from the email associated with that Expo account for verification purposes. Once we receive your request, we will verify it by matching your name and email address to the personal information maintained by Expo. You may be entitled to, in accordance with applicable law, to submit a request through an authorized agent. To designate an authorized agent to exercise your rights and choices on your behalf, please

Where required by law, we will present you with a cookie banner the first time you visit our website that explains what type of cookies we use and which asks your consent for some of the cookies. You may be able to refuse or disable cookies by adjusting your web browser settings. Some browsers have options that allow the visitor to control whether the browser will accept cookies, reject cookies, or notify the visitor each time a cookie is sent. Because each web browser is different, please consult the instructions provided by your web browser (typically in the “help” section).

If you choose to refuse, disable, or delete these technologies, some of the functionality of the Services may no longer be available to you and any differences in service are related to the data. Deleting cookies may in some cases cancel the opt-out selection in your browser.

We will not discriminate against you for exercising your rights and choices, although some of the functionality and features available on the Service may change or no longer be available to you. Any difference in the Services are related to the value provided.

International Transfers

We may transfer and store your information on servers located outside your resident jurisdiction. To the extent you are a resident of a country other than the United States, , you consent to the transfer of such data to the United States for processing by us in accordance with this Privacy Policy.

Some of the entities (such as third-party vendors) to which we disclose information may be located outside of the EEA or UK, including in countries that might not provide the same level of data protection or redress means as your home country. We take appropriate steps to ensure that such personnel and third-party vendors are bound to duties of confidentiality, and the Company implements measures such as standard data protection contractual clauses to ensure that any transferred information remains protected and secure. A copy of these clauses can be obtained by contacting us at secure@expo.dev. Where we need to transfer your data to provide you a Service, we may rely on the derogation “transfer necessary for the performance of a contract”, as permitted by law.

Privacy Shield: Expo complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework regarding the collection, use, and retention of personal information transferred from the European Union, Switzerland, and the United Kingdom to the United States in reliance on Privacy Shield. Pursuant to the Privacy Shield Frameworks, EU and Swiss individuals have the right to obtain our confirmation of whether we maintain personal information relating to you in the United States, and the right to access that data. EU and Swiss individuals who seek access, or who seek to correct, amend, or delete inaccurate data transferred to the United States under Privacy Shield, or have a question or complaint related to Expo's participation in the EU-U.S. Privacy Shield should direct their query to: secure@expo.dev. For any complaints related to the Privacy Shield Frameworks that Expo cannot resolve directly, we have chosen to cooperate with the relevant EU Data Protection Authority established panel for resolving disputes with EU individuals. Please contact us if you’d like us to direct you to your data protection authority contacts. To learn more about the Privacy Shield program, and to view our certification, please visit www.privacyshield.gov.

We do not knowingly collect or sell any information from children, as defined by applicable law, without parental consent or as otherwise permitted by applicable law. The website is not directed at children.

Use of Information and Purpose of Data Processing

Information will be retained only for so long as reasonably necessary for the purposes set out above, in accordance with applicable laws. We maintain reasonable security measures to safeguard information from loss, theft interference, misuse, unauthorized access, disclosure, alteration, or destruction. We also maintain reasonable procedures to help ensure that such data is reliable for its intended use and is accurate, complete, and current. You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure, accurate, complete, or current. Please note that information collected by third parties may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.

Data Retention, Security, and Integrity

Information will be retained only for so long as reasonably necessary for the purposes set out above, in accordance with applicable laws.

We maintain reasonable security measures to safeguard information from loss, theft interference, misuse, unauthorized access, disclosure, alteration, or destruction. We also maintain reasonable procedures to help ensure that such data is reliable for its intended use and is accurate, complete, and current. You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure, accurate, complete, or current. Please note that information collected by third parties may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.

Changes to the Privacy Policy

Expo may periodically update this policy. When we update the Privacy Policy, we will revise the “Effective Date” date above and post the new Privacy Policy. We recommend that you review the Privacy Policy each time you visit the Services to stay informed of our privacy practices.

Questions

Any questions about this Privacy Policy or our practices should be addressed to secure@expo.dev.