Options for Expo Support

For technical questions about Expo and EAS, Expo provides a community support channel on the Expo Community Discord for all users, and guaranteed response and first response SLA's for Production plan and higher subscriptions via our support page.

Additionally, we provide additional direct channels for other types of questions:

• Billing: It's best to submit your billing question or issue via our contact page so we can validate your identity. If you are unable to login or do not have an Expo account, but have a question relating to invoices or charges, email billing@expo.dev.
• Login: If you are having trouble logging in to your Expo account or registering for a new account, email us here. If you have are having issues resetting your password, provide detailed troubleshooting information in your email so we can assist you. Check your spam folder for any password reset emails. Note that we will not send a password reset email if there is no account associated with the email address or username you provided to the password reset form.
• Sales: Contact our sales team if you have questions about our plans, pricing, contracting and compliance, or if you are interested in a custom plan for your organization.
• Vulnerability Reporting: Vulnerabilities related to Expo tools can be reported to vulnerability-disclosures@expo.dev. Be sure to include a proof of concept, a list of tools used (including versions), and the output of the tools. Be aware that our bug bounties are typically reserved for confirmed reports of vulnerabilities that are comparable in severity to RCE.
• Hosting Content Reporting: If you need to make a report about content hosted on EAS Hosting, email hosting@expo.dev.